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	<title>AVerMedia Home New and Updated Knowledgebase Articles</title>
	<link>http://avics.avermedia.com/kb.php</link>
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	<item>
		<title><![CDATA[My document camera cannot auto focus anymore]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=8503-EPHV-9917</link>
		<description><![CDATA[
&nbsp;
My CP155 Document camera has lost the ability to auto focus.&nbsp; The focus gear still runs but the image never comes clear.&nbsp; How do I fix this?]]></description>
		<pubDate>Thu, 29 Jul 2010 17:26:47 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=8503-EPHV-9917</guid>
	</item>
	<item>
		<title><![CDATA[How to use Screen sharing to do video calls in Skype?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=2029-EDGZ-0786</link>
		<description><![CDATA[Needing to use my document camera with my Skype Account to use in my classroom, but the Skype account says they video camera is in the wrong format. How can I change that?]]></description>
		<pubDate>Tue, 29 Jun 2010 03:48:19 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=2029-EDGZ-0786</guid>
	</item>
	<item>
		<title><![CDATA[How Do I Clone my pages in split screen view? A]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=2499-UDHV-6847</link>
		<description><![CDATA[&nbsp;I am working with the split screen option and want to have 4 students work on the same slide on their own window. Is there an easy way to duplicate each slide?]]></description>
		<pubDate>Fri, 11 Jun 2010 19:30:10 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=2499-UDHV-6847</guid>
	</item>
	<item>
		<title><![CDATA[Battery Replacement]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=3334-EYIZ-0968</link>
		<description><![CDATA[&nbsp;How much does it cost if I need to have the battery replaced, and it's outside of warranty?]]></description>
		<pubDate>Fri, 21 May 2010 17:51:56 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=3334-EYIZ-0968</guid>
	</item>
	<item>
		<title><![CDATA[How to fix Wavy lines / rolling video in AVER+ sofware]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=2117-FGCV-4336</link>
		<description><![CDATA[
&nbsp;
I have a V355AF document camera and am currently using it with the AVer+  software (current updated version from your website). The Video in the software is covered with rolling lines running up and down. I have changed out my USB cable and it is still the same.&nbsp; How do I get rid of the rolling lines? Picture of rolling image attached.


&nbsp;

&nbsp;

&nbsp;]]></description>
		<pubDate>Tue, 11 May 2010 23:58:15 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=2117-FGCV-4336</guid>
	</item>
	<item>
		<title><![CDATA[How to use document cmaera with SKYPE?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=6533-WGHL-2520</link>
		<description><![CDATA[
&nbsp;
I am trying to use the AV355AF with skype but when ever I click on &quot;Video call&quot; the receiving party is only seeing a black screen with a loading icon that just keeps spinning like the video is trying to refresh but it never does. What is causing this and how do I get it to work

&nbsp;

&nbsp;]]></description>
		<pubDate>Mon, 10 May 2010 23:50:32 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=6533-WGHL-2520</guid>
	</item>
	<item>
		<title><![CDATA[Downloading saved images from doc cam to computer]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=4347-EJLN-8354</link>
		<description><![CDATA[&nbsp;&nbsp;How do I download images that I've saved on my document camera to my computer?]]></description>
		<pubDate>Mon, 26 Apr 2010 23:46:02 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=4347-EJLN-8354</guid>
	</item>
	<item>
		<title><![CDATA[How do I download Flash (SWF) files for use in Aver+ Lesson Plans?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=4475-QIDF-7957</link>
		<description><![CDATA[&nbsp;I've found some great flash (*.swf) content on the web, but how can I download that content for use in my lesson plans?]]></description>
		<pubDate>Thu, 15 Apr 2010 23:40:19 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=4475-QIDF-7957</guid>
	</item>
	<item>
		<title><![CDATA[Using AVer+ to record video chats]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=4748-EPJV-7391</link>
		<description><![CDATA[&nbsp;How do I use AVer+ to record my video chats on skype and other video chat programs?]]></description>
		<pubDate>Thu, 15 Apr 2010 00:05:32 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=4748-EPJV-7391</guid>
	</item>
	<item>
		<title><![CDATA[Document Camera remote control features when connected USB]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=2000-WROP-7893</link>
		<description><![CDATA[What features of the Remote Control are disabled when the document cameras are connected to the projector and also to a PC via the USB cable?]]></description>
		<pubDate>Mon, 05 Apr 2010 22:53:12 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=2000-WROP-7893</guid>
	</item>
	<item>
		<title><![CDATA[No tuner available to satisfy the current request - Tuner conflict]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=3837-XNIM-1327</link>
		<description><![CDATA[&nbsp;

You receive an error message that resembles the following when there is no apparent tuner conflict:
&nbsp;


Tuner Conflict
&nbsp;



You receive an error message that resembles the following when there are available tuners:


No tuner available to satisfy the current request
&nbsp;



The Windows Media Center Receiver Service (Ehrecvr.exe) stops responding and you have to restart the computer to recover this service.
]]></description>
		<pubDate>Fri, 02 Apr 2010 23:09:41 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=3837-XNIM-1327</guid>
	</item>
	<item>
		<title><![CDATA[Low Bit Rate]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=7142-RIJN-4041</link>
		<description><![CDATA[Windows Media Center may display Low Bit Rate overlay messages on a computer that is running Windows 7.]]></description>
		<pubDate>Fri, 02 Apr 2010 23:05:08 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=7142-RIJN-4041</guid>
	</item>
	<item>
		<title><![CDATA[Cannot auto focus]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=9675-UAFV-7261</link>
		<description><![CDATA[
&nbsp;
My CP355 document camera has lost the ability to auto focus. the auto focus runs but never brings the image clear, how do I fix this?

&nbsp;

&nbsp;

&nbsp;]]></description>
		<pubDate>Fri, 02 Apr 2010 17:30:40 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=9675-UAFV-7261</guid>
	</item>
	<item>
		<title><![CDATA[My document camera cannot focus?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=1312-WDKV-3274</link>
		<description><![CDATA[
&nbsp;
My Document cmaera has lost the ability to auto focus.&nbsp; When I press the AF button the camera adjusts in and out but doesn't bring the image into focus.]]></description>
		<pubDate>Fri, 02 Apr 2010 17:24:16 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=1312-WDKV-3274</guid>
	</item>
	<item>
		<title><![CDATA[Is it possible to stream video from my Aver+ Software across the internet live?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=2095-QETD-2619</link>
		<description><![CDATA[&nbsp;Is it possible to stream video from my Aver+ Software across the internet live?]]></description>
		<pubDate>Thu, 01 Apr 2010 00:33:36 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=2095-QETD-2619</guid>
	</item>
	<item>
		<title><![CDATA[I enlarged the page using the right/down arrows on my presentation screen. How do I reduce the size back?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=1327-WYFK-2270</link>
		<description><![CDATA[I enlarged the Ave+ workspace page using the right/down arrows on my presentation screen. How do I reduce the size back to the original?
]]></description>
		<pubDate>Thu, 01 Apr 2010 00:31:32 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=1327-WYFK-2270</guid>
	</item>
	<item>
		<title><![CDATA[Why can I not view a video I received exported by Aver+?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=2063-YJCN-4222</link>
		<description><![CDATA[&nbsp;I received a video file which was created using the export feature in Aver+, but when I play the file there is no picture.]]></description>
		<pubDate>Thu, 01 Apr 2010 00:29:44 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=2063-YJCN-4222</guid>
	</item>
	<item>
		<title><![CDATA[GRS: Can I have multiple correct answers?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=8661-EIGZ-7759</link>
		<description><![CDATA[&nbsp;Using the group response system, is it possible to have multiple correct answers without them all being required for a 100% correct score?]]></description>
		<pubDate>Thu, 01 Apr 2010 00:24:48 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=8661-EIGZ-7759</guid>
	</item>
	<item>
		<title><![CDATA[Does Skype Work with the Avermedia PPD hardware?]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=3099-BOXM-1655</link>
		<description><![CDATA[Does Skype Work with the Avermedia PPD hardware?
]]></description>
		<pubDate>Thu, 01 Apr 2010 00:21:46 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=3099-BOXM-1655</guid>
	</item>
	<item>
		<title><![CDATA[Video Lag in AVer+]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=1365-ZDMU-3429</link>
		<description><![CDATA[&nbsp;I experience lag with the video when using AVer+? &nbsp;How do I increase the frame rate to make the video smoother?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:47:54 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=1365-ZDMU-3429</guid>
	</item>
	<item>
		<title><![CDATA[Using the Doc Cam with Skype]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=7900-WYSC-4551</link>
		<description><![CDATA[&nbsp;Can I use the document camera as a webcam for Skype and other video chat programs?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:45:48 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=7900-WYSC-4551</guid>
	</item>
	<item>
		<title><![CDATA[Auto White Balance]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=2259-UFHN-8228</link>
		<description><![CDATA[&nbsp;How do I lock the automatic white balance?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:42:28 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=2259-UFHN-8228</guid>
	</item>
	<item>
		<title><![CDATA[Screen Ripple and Flickering]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=6575-ILCV-4976</link>
		<description><![CDATA[The document camera image on my display has ripples and flickers in and out. &nbsp;How do I fix this?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:37:57 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=6575-ILCV-4976</guid>
	</item>
	<item>
		<title><![CDATA[RS232 Compatibility]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=9580-QTOP-8995</link>
		<description><![CDATA[&nbsp;Can I control my document camera via RS232 commands? &nbsp;Which models have this functionality and how I do I make the connections on the doc cam?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:34:59 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=9580-QTOP-8995</guid>
	</item>
	<item>
		<title><![CDATA[Preserving Clarity and Details when Zooming In]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=3754-WACB-5405</link>
		<description><![CDATA[&nbsp;How do I zoom in on an object while preserving the clarity and details of the image?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:31:08 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=3754-WACB-5405</guid>
	</item>
	<item>
		<title><![CDATA[Playback Using SD Cards]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=6922-AQFM-0506</link>
		<description><![CDATA[&nbsp;Why can't I playback pictures on my SD card taken with my digital camera? &nbsp;Is there a way to view all the images stored on the SD card?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:27:49 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=6922-AQFM-0506</guid>
	</item>
	<item>
		<title><![CDATA[No Image Troubleshooting]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=5160-QOZN-9217</link>
		<description><![CDATA[&nbsp;I can't see an image even though my document camera is on. &nbsp;What should I check to fix this?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:23:11 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=5160-QOZN-9217</guid>
	</item>
	<item>
		<title><![CDATA[Laser Position Accuracy]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=5599-ISFB-9602</link>
		<description><![CDATA[&nbsp;Why does it seem that the laser positioning guide is not exact with the viewing area captured through the document camera?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:20:24 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=5599-ISFB-9602</guid>
	</item>
	<item>
		<title><![CDATA[iPod Compatibility on 355AF]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=6423-QRJB-2085</link>
		<description><![CDATA[&nbsp;What can/can't an iPod do when used together with my 355AF document camera?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:11:44 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=6423-QRJB-2085</guid>
	</item>
	<item>
		<title><![CDATA[Increasing the Size of the Capture Area]]></title>
		<link>http://avics.avermedia.com/kb_article.php?ref=6688-WPZB-6786</link>
		<description><![CDATA[&nbsp;How do I get an A4 sized piece of paper to completely fit in the viewing area of the document camera?]]></description>
		<pubDate>Tue, 23 Mar 2010 00:08:10 +0000</pubDate>
		<guid isPermaLink="true">http://avics.avermedia.com/kb_article.php?ref=6688-WPZB-6786</guid>
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